Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling with your gambling habits, help is available.
Age Verification
Royal Reels is strictly for players aged 18 years and over, or the legal age of majority in your jurisdiction. We are committed to preventing underage gambling and comply with all New Zealand gaming regulations. All players must verify their age during account registration.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for bills, rent, or other essential expenses
- Hiding your gambling activities or lying about the amount you gamble
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, family, or social commitments due to gambling
- Unsuccessful attempts to cut back or stop gambling
- Borrowing money to fund gambling activities
- Experiencing relationship problems caused by gambling
- Constantly thinking about gambling or past losses
- Needing to gamble with increasing amounts of money for the same effect
Self-Help Tools & Safer Gambling Features
Royal Reels provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a timeframe
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Time-Out: Take a break from gambling for a period you choose (hours, days, or weeks)
- Self-Exclusion: Exclude yourself from your account for an extended period if you feel your gambling is out of control
To access these tools, visit your account settings or contact our customer support team.
Support Organizations
If you are struggling with problem gambling, professional help is available. New Zealand residents can access support through:
New Zealand
- Problem Gambling Foundation (PGF)
Helpline: 0800 664 262 (free, 24/7)
Website: www.pgf.nz
Free and confidential counselling and support services - Gambling Helpline NZ
Phone: 0800 654 600
Free, confidential support for problem gambling - Samaritans (for crisis support)
Phone: 1737 (call or text, free 24/7)
Website: www.1737.org.nz
International Support
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Take Action Now
If you or someone you care about is experiencing problems with gambling, please reach out for help today. Seeking support is a sign of strength, not weakness. The organizations listed above provide free, confidential assistance and are ready to help you regain control.
Remember: You are not alone. Help is available whenever you need it.
Royal Reels is committed to promoting responsible gaming and complies with all applicable New Zealand gambling regulations. This page was last updated in 2026.